Terms & Conditions
1. Introduction
These Terms and Conditions ("Terms") govern your use of Climb Strong, LLC's ("Climb Strong," "we," "us," or "our") services, including but not limited to coaching services, digital products, mobile applications, and website content. By accessing or using our services, you agree to be bound by these Terms.
2. Services
2.1 Coaching Services
- Coaching services are delivered via email, video call, text message, instant message, phone call, or in-person sessions as agreed upon between coach and athlete
- Session scheduling and availability are subject to individual coach schedules
- Coaching services may be terminated or modified with notice as specified in the service agreement
- We reserve the right to assign or reassign coaches based on availability and expertise
2.2 Digital Products
- Access to digital products, including training plans, videos, and mobile applications, is subject to purchased subscription level or one-time payment where applicable
- Session scheduling and availability are subject to individual coach schedules
- Coaching services may be terminated or modified with notice as specified in the service agreement
- We reserve the right to assign or reassign coaches based on availability and expertise
3. User Accounts and Security
3.1 Account Creation
- You must provide accurate, current, and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You must be at least 18 years old to create an account, or have parent/guardian consent
3.2 Account Security
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- We reserve the right to terminate accounts for violation of these terms
4. Privacy and Data Collection
4.1 Personal Information
- We collect and process personal information as described in our Privacy Policy
- Health metrics and performance data are collected on a voluntary basis
- Video submissions for coaching feedback are stored securely and accessed only by authorized coaches
4.2 Data Usage
- Videos and training data are shared only with assigned coaches unless otherwise authorized
- We implement reasonable security measures to protect your data
5. Payment Terms
5.1 Fees and Billing
- Services are billed according to the rate and schedule provided in your service agreement
- Payments are processed through authorized payment processors (Stripe, Trainerize, or PayPal)
- All fees are non-refundable unless otherwise specified
- Prices may be updated occasionally with advance notice
5.2 Default and Late Payment
- Payments more than 10 days past due will incur a late fee
- Returned payments will incur additional fees
- Services may be suspended for non-payment
- Default may result in entire balance becoming due immediately
6. Intellectual Property
6.1 Ownership
- All content, including training plans, videos, and methodologies, is owned by Climb Strong- Users receive a limited, non
-transferable license to use content for personal training purposes
- Any unauthorized use or reproduction is prohibited
6.2 User Content
- You retain ownership of content you submit (such as training videos)
- You grant us a license to use submitted content for coaching and service delivery
7. Liability and Risk
7.1 Assumption of Risk
- Physical training involves inherent risks
- Users participate in training activities at their own risk and will be asked to sign a waiver of liability before participating
- Medical clearance is recommended before beginning any training program
7.2 Limitation of Liability
- We are not liable for injuries or damages resulting from use of our services
- We do not guarantee specific training outcomes or results
8. Termination
8.1 Termination by User
- You may terminate services according to your service agreement
- Notice periods and final payment obligations apply as specified
- Digital product access may continue until subscription period ends
8.2 Termination by Climb Strong
- We reserve the right to terminate services for violation of these terms
- Termination may occur for non-payment or inappropriate conduct
- We may restrict access to digital products upon termination
9. International Use
9.1 Service Availability
- Services are available internationally where permitted by law
- Users are responsible for compliance with local laws and regulations
- Service delivery may vary by region
9.2 Language and Currency
- Primary service language is English
- Payments are processed in USD unless otherwise specified
- Local taxes and fees may apply
10. Changes to Terms
- We reserve the right to modify these terms at any time
- Users will be notified of significant changes
- Continued use of services constitutes acceptance of modified terms
11. Governing Law
- These terms are governed by the laws of the State of Wyoming, USA
- Any disputes will be resolved in Wyoming courts
- Users agree to submit to jurisdiction in Wyoming
12. Contact Information
For questions about these Terms, please contact:
Climb Strong, LLC
134 Lincoln St.Lander, WY 82520
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.